Communication and PR training

Certified Business Professional: CBPTM will elevate the basic business standard among business professionals ensuring that every person in a company is operating at the same level, regardless of job role. communication and pr training

Certified Business Professional: CBPTM will elevate the basic business standard among business professionals ensuring that every person in a company is operating at the same level, regardless of job role. communication and pr training

Certified Business Professional: CBPTM will elevate the basic business standard among business professionals ensuring that every person in a company is operating at the same level, regardless of job role. communication and pr training

Winning with Words Speak Right communication and pr training

DURATION: 2 days This Business Etiquette and communication course has been designed to assist staff to identify and avoid common etiquette pitfalls; build a strong rapport with colleagues, staff and clients; avoid ethical risks; prevent being unintentionally discourteous or disrespectful; and to...communication and pr training

A practical, yet in depth programme covering effective business communication principles. Delegates will learn how to:  Experience a heightened sense of awareness regarding interpersonal communication  Understand techniques for communicating effectively in the workplace  Know the difference between appropriate and inappropriate emotional expression in the workplace ...communication and pr training

The Communication process •This on-going two–way process has a number of components and operates at several levels •The majority of written business communication is interpersonal •We need to continually work at overcoming obstacles in the path of successfully conveying messages to our primary...communication and pr training

The Drawing tools •Revise the basic concepts of using the drawing tools •Manipulate drawings using the glyph nodes and the freehand tools •Save an object that you have created as a picture which can be used again in other programs •Working with illustrations Working...communication and pr training

Ways to use PowerPoint Formatting text in a presentation Using the drawing tools to enhance your presentation Creating diagrams Setting up a presentation Working with slides Changing slide order and layout Transitions Animations Working in the Master Using templates Creating customised presentations Choosing...communication and pr training

The vital role of frontline staff •You are the face and voice of your company •Creating the right first impression •Running the control room of the business Projecting a positive and professional image •Doing your job well •Business ethics and office etiquette •Your visual résumé Communication skills •‘Speaking and...communication and pr training

Many people are under the impression that Emotional Intelligence (EQ) is the touchy-feely stuff…well you need to re-evaluate your thinking. There are new rules in the world of work and whichever way you slice it EQ matters! No business professional can...communication and pr training