Education and Learning Courses

TESOL International is an organization that is the most rapidly growing in the world and is well known in the TEFL/TESOL industry. TESOL International graduates successfully work in more than 50 countries. You will be able to travel overseas and take...education and learning courses

Demonstrate understanding of outcomes based assessment education and learning courses

* 120 hours of instructions and teaching practice * Small groups/individualized training * Courses every month * Internationally experienced trainers * Excellent course material We offer a four-week certification course that provides for a high-quality practical training. During the training, there are...education and learning courses

Keeping the boss organised, on time, and on track is often a challenge, especially when you are not in charge. During this training seminar, participants will learn how to run a stellar office and stay in control, no matter how hectic...education and learning courses

1. Telephone Techniques 2. Dealing with incoming calls. 3. How to sound confident, interested and helpful. 4. Outgoing calls. 5. How to deal with telephone calls and visitors simultaneously. 6. Complaint Handling 7. Establishing source of complaint. 8. Remaining polite and helpful. 9. Developing a Personal Commitment to Quality Service 10. Helping customers to make the right choice. 11. Discretion and tactfulness. 12. Communication...education and learning courses

This seminar allows those working in an administrative office environment to develop the skills required to be part of an effective office. You will develop techniques and strategies for effective planning, organising and confident communication. Discover the many tools that can...education and learning courses

1. To learn the value of good written communication. 2. To learn how to write and proofread your work so it is clear, concise, complete, and correct. 3. Revisit the rules of good grammar and clear communication. 4. Improve sentence construction and paragraph development. 5. Develop effective business letters for...education and learning courses

1. Communication and ethics in the workplace 2. Communication techniques 3. Telephone skills 4. Office and personal safety and security 5. Comprehensive cleaning, product usage and wastage control 6. Personal and hygienic practice in the workplace 7. Understanding and scheduling of duties within a work plan 8. Shopping list compilation 9. Table and tray settings 10. Cleaning 11. Maintain personal hygiene, health...education and learning courses

The Professional Skills for Executive Secretaries distance-learning course aims to create a dynamic, learning situation, where secretaries can explore ways to advance their career skills and to create a better quality of life. The course focuses on interpersonal skills, techniques for...education and learning courses

* Learning design in South Africa * Fundamental skills for learning design * The designing process of outcomes-based learning * Development of learning programmes * Design outcomes-based assessments * Training programme evaluation education and learning courses

* Outcomes-based assessment * Plan the assessment * Prepare the candidate for assessment * Conduct assessment and document evidence * Evaluate evidence and make assessment judgement * Provide feedback on assessment * Review assessment education and learning courses

* Introduction to moderation * Plan and prepare for moderation * Conduct moderation * Advise and support assessors * Report, record and administer moderation * Review moderation systems and processes education and learning courses

* The role of the SDF in the new occupational learning system * Conduct an analysis * Develop an organisation training and development plan * Co-ordinate planned Skills Development interventions in an organisation * Conduct Skills Development administration in an organisation * Promote a learning culture...education and learning courses

The Certificate of Educational Studies in Teaching English to Speakers of Other Languages is aimed primarily at persons who wish to gain an initial TEFL / TESOL qualification. This extensive course will equip the prospective teacher with the necessary skills to...education and learning courses

The Mindspa Institute Train the Trainer course will improve your training technique and give you the confidence to deliver highly effective training to a diverse adult audience. Adult learners are unique: they are often people with years of experience; they have...education and learning courses

This comprehensive and unique ONE YEAR course has been designed to supply the safari industry with high calibre professional Field Guides. However, this course is not only available to people wishing to enter the industry as field guides, but for anyone...education and learning courses

COURSE OVERVIEW This course is an introduction to bookkeeping fundamentals and will suit those with no bookkeeping experience or knowledge. You will cover manual bookkeeping concepts and processes. In this easy to understand self-study course, we cover the concepts, modules and activities...education and learning courses

COURSE OVERVIEW Every business needs to keep accurate financial records. It can be required of a Secretary to do or help with the finances of a business. You will add so much more value to your skills by knowing how to do...education and learning courses

LEARNING CONTENT MODULE ONE – LABOUR RELATIONS ACT 1. Who is covered by the act? 2. Organisations of employers and employees 3. Organisational rights 4. Union security arrangements 5. Centralised collective bargaining 6. Workplace forums 7. Industrial action 8. Unfair treatment in the workplace 9. Dismissals 10. The transfer of a business...education and learning courses

LEARNING OUTCOMES 1. Get updated on the latest tools & techniques 2. Learn how to create a dynamic learning experience 3. Learn how to capture & keep attention 4. Understand how to make dull content exciting 5. Learn how to manage group dynamics effectively 6. Identify factors affecting...education and learning courses